Quality Systems & Accreditation Lead

Are you a passionate advocate for quality and inclusion in the social services sector?
Do you want to make a real difference in a values-driven organisation that champions gender equality and cultural safety?

If this sounds like you, we’d love to hear from you!

We are seeking an experienced Quality Systems & Accreditation Lead who values collaboration, diversity and continuous improvement. In this key role you will champion our quality assurance and compliance frameworks, ensure ongoing organisational alignment with Social Services Standards and Child Safe Standards and coordinate our first accreditation process for Rainbow Tick Standards.

Located within our Corporate Services team and reporting to the Head of Risk Infrastructure and Administration, this part time (30.4 hours per week) opportunity is available on a fixed term contract for 3 years.

• Lead the development and implementation of CNV’s integrated Quality Framework.
• Coordinate organisational alignment and external accreditation requirements, ensuring CNV meets and exceeds sector standards.
• Provide expert advice on compliance, risk mitigation, and continuous improvement strategies.
• Manage quality-related projects and drive audit readiness across the organisation.
• Support the organisation’s privacy and data protection frameworks.
• Promote a culture of quality, safety, and inclusion across all teams.

This is a pivotal role that works cross-functionally to embed best practice and ensure CNV continues to deliver safe, inclusive, and high-quality services to our community.

• Tertiary qualifications in Quality Management, Compliance, or a related field, or 3–5 years’ experience in a similar role.
• Strong knowledge of Social Services Standards, Child Safe Standards, and Rainbow Tick accreditation.
• Proven ability to lead quality assurance initiatives and interpret complex compliance requirements.
• Excellent communication and stakeholder engagement skills.
• A commitment to CNV’s values, including gender equity, cultural safety, and inclusion.

• Above‑award wages, with salary packaging up to $15,900 (tax free).
• Generous leave provisions to support rest, wellbeing and cultural connection, including:
  • 5 weeks annual leave.
  • Wellness leave.
  • Cultural leave.
  • Above‑award personal leave.
• Ongoing learning and development opportunities, including training, professional development and career pathways.
• Our Leadership Development Program, supporting leadership capability at all career stages.
• Workplace wellbeing initiatives.
• Flexible work arrangements that support balance and wellbeing.
• A diverse, inclusive and values‑led workplace where respect, care and collaboration are part of everyday work.
• Access to our Employee Assistance Program (EAP) for confidential personal support when needed.

To be considered for this role applicants must submit a cover letter and current resume outlining your interest and suitability for the role.

All offers of employment are subject to:

• A satisfactory Working with Children’s Check.
• A satisfactory National Criminal History Check.
• Proof of the right to work in Australia prior to commencement.

We are a Child Safe and Equal Opportunity Employer:
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ+ people, and people from culturally and linguistically diverse backgrounds.
For enquiries, contact the People & Culture team at 03 5430 3000 or [email protected].
More about our work and benefits: www.cnv.org.au

Apply as soon as possible.
Applications will be reviewed as they are received and the position may close earlier than advertised.