Compliments, complaints and other feedback provide us with valuable information to enhance the quality of our services.
We use feedback to identify areas for improvement, to coordinate a consistent approach for resolution, to reduce the potential for future complaints and to allow for reporting and efficient allocation of resources.
We are committed to resolving complaints at the earliest opportunity and in a way that respects and values the person’s feedback. We are committed to a responsive, effective and fair complaint management system.
We also love hearing from you when our work or services have been helpful.
All feedback is valued and taken seriously as we want you to have confidence in our services.
Please provide your feedback through our secure online form below.